Terms of Service
Last updated: 1 October 2026
These Terms govern access to the Kanmin website, mobile applications, subscriptions, and related services.
1. Operator and agreement
The operator of this service is KanminLabs (ABN 46780733797), based in Queensland, Australia. By creating an account, making a digital purchase, or using the service, you agree to these Terms, the Subscription and Refund Policy, Privacy Policy, and Disclaimer. If you do not agree, do not use the service.
2. Eligibility and children
You must be at least 13 to create an account. If you are 13 to 17, by creating or using an account you confirm that you already have permission from a parent or legal guardian. We may request reasonable confirmation or restrict age-inappropriate questions or outputs where permitted by law.
If you submit another person’s birth, location, relationship, or other personal information, you confirm that you have their permission or another lawful basis to do so. Do not submit sensitive information about another person without clear authority.
3. Nature of the service
Kanmin provides software-calculated chart material, rule-based previews, and AI-generated reasoning synthesized from one or more traditional metaphysical systems for entertainment and self-reflection. Interpretive outputs may be incomplete or wrong and are not statements of fact or promises about future events.
Technical charts and the one-time limited preview may be produced from submitted details and calculated chart data using fixed rules, without generative AI. Full Personality, Career, Relationship, and selected-year Annual reports are separate on-demand tasks. Generating one report does not generate or unlock the others. Charges and included allowances are described in the Subscription and Refund Policy and shown before generation or purchase.
Website purchases are billed through Stripe; in-app purchases are billed through the App Store or Google Play. Manage or cancel website subscriptions from Account on the website, and store subscriptions in the corresponding store's subscription settings. For website refund requests, contact support@kanminlabs.ai; for purchases billed by Apple or Google, request a refund through that store. The Subscription and Refund Policy explains these channels and does not limit your mandatory consumer rights.
4. Accounts and acceptable use
Keep your credentials secure and provide accurate account information. You are responsible for activity under your account. Notify support@kanminlabs.ai promptly if you suspect unauthorized access.
You must not abuse, scrape, reverse engineer, automate excessive requests, bypass limits, share paid access, submit unlawful or harmful content, infringe rights, test security without written permission, or use outputs to make decisions for another person without appropriate review.
5. Your content and our intellectual property
You retain rights in information you submit. You grant us a limited licence to host, process, transmit, and reproduce it only as needed to provide, secure, and support the service in accordance with the Privacy Policy. Service improvement is limited to consented aggregate product analytics and minimized reliability, security, and safety records described in that policy. This licence does not authorize us to use private birth details, questions, chats, readings, or saved reports to train general-purpose AI models.
The Kanmin software, branding, interface, calculation systems, prompts, and original content are owned by us or our licensors. We grant you a personal, limited, non-transferable, revocable licence to use the service.
6. Availability, suspension, and termination
We may maintain, change, suspend, or discontinue features. We may restrict or terminate access for fraud, abuse, legal risk, non-payment, or breach of these Terms. Where reasonable, we will give notice and an opportunity to remedy.
Deleting the app does not cancel a subscription. Account deletion is blocked while a Stripe subscription is still set to renew. An App Store or Google Play subscription does not block account deletion, but deleting your Kanmin account does not cancel that store subscription; the store may continue charging until you cancel there. Deletion ends remaining paid access, removes unused purchased credits, and does not automatically issue a refund. See the Subscription and Refund Policy and Account & Data Deletion page for details.
7. Consumer rights and liability
Nothing in these Terms excludes, restricts, or modifies rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law.
To the maximum extent permitted by law, we are not liable for indirect or consequential loss arising from reliance on entertainment outputs, third-party services, or events outside our reasonable control. Any permitted limitation is subject to mandatory consumer guarantees.
8. Complaints, governing law, and changes
Contact support@kanminlabs.ai first so we can try to resolve a concern. These Terms are governed by the laws of Queensland and Australia. Courts with jurisdiction in Queensland may hear disputes, subject to any mandatory consumer rights, local forum rights, or other laws that apply to you and cannot be excluded.
We may update these Terms for legal, security, or service changes. Material changes will be notified through the service or by email before they take effect where practicable.
These Terms, together with the policies they reference, are the entire agreement between you and us about the service. If any part is found unenforceable, the rest continues to apply. You may not transfer your rights under these Terms; we may transfer ours as part of a business transaction, subject to the Privacy Policy.